我们能提供的:
在实习过程中,你将有机会接触到行业标杆的RSi大数据产品,了解每天数以亿计的零售数据是如何处理到数据库中,变成客户可以用于业务决策的可执行分析。在工作中你会和美国/英国的同事进行频繁的沟通以提高你的英语水平。你还会接触到全球快销和零售行业的相关知识和最新的动态和趋势。一经录用,公司将提供全面系统的培训,并有导师带领快速上手工作。表现优异的同学可以提供转正机会,提前拿到心仪的offer!转正后可享受正规的五险一金、补充医疗保障计划、无上限带薪休假、节假日福利、丰富的Team
Building活动等。工作地点位于徐家汇商圈五星级写字楼(地铁1号线/9号线/11号线徐家汇站4号出口,步行2分钟)
我们对同学们的期望:
2019届毕业生,研究生和本科生均可,每周能实习4天以上,可连续实习6个月及以上。对新事物有好奇心,具有快速学习能力。具有良好的英语书面及口头表达能力。
Customer Success Intern Job Description
Serve
as a Customer Success Intern on the Retail Solutions Global Customer Success
Team. The primary responsibilities
include supporting some of the world’s largest consumer goods manufacturing
companies, assisting in our Software-as-a-Service (SaaS) applications,
contributing to internal cross-functional projects, and performing various
other Customer Success intern related functions. This opportunity is located in our Shanghai,
China office.
Primary Responsibilities
Delivery of written communications while
upholding RSi's Service Standards and Philosophy both internally and with
customerCross functional project supportAssist customer with managing user profiles,
including additions, modifications and removalsAssist customers with master data managementProvide functional support of inquiries related
to RSI productsDevelop process documentation that can be
leveraged by members of the Customer Success CenterSet up standard reports for new weekly/monthly
reporting customers
Skills and Experience Required
Major in Maths/Computer Science/Information
Management is preferredStrong verbal and written skills in EnglishExperience interfacing with customersAdvanced knowledge of Microsoft ExcelMaintain strong organizational skills